Webplus personal account. Web plus tariff plans for mono-Internet in the Leningrad region. Contacts "Web Plus"

CJSC "Web Plus" (brand "Web Plus") provides a wide range of services for the installation and maintenance of telecommunications connections in St. Petersburg and the Leningrad region. In addition to free Internet connection, telephony and home IPTV, the company's specialists provide website hosting, protect networks and computers from spam and DDoS attacks, configure ADSL and Home network, etc. An important advantage provider is that in the case of simultaneous connection of television and the Internet, one common cable goes to the apartment. This approach allows you to speed up the process of installing equipment and save living space.

CJSC "Web Plus" closely cooperates with LLC "Net by Net Holding" and is one of the most popular providers in St. Petersburg and the Leningrad region.

Services and subscription fee

CJSC "Web Plus" closely cooperates with individuals and legal entities. The company's specialists create local networks for offices, cafes, as well as carry out their configuration and maintenance. Internet connection is via ADSL technologies in the presence of a home telephone network (data exchange rate up to 10 Mbps) and through the Home network (speed - up to 100 Mbps). If necessary, you can purchase a router. If there is own equipment you can configure it yourself or resort to the paid help of Web Plus specialists. When connecting a television, you can buy a set-top box. It is possible to establish a connection to the Internet using a cable from a previous provider after checking the wire for defects and abrasions.

When concluding an agreement with the Web Plus provider for the provision of telecommunications services, you should pay attention to the following nuances of financial cooperation:

The calculation is made on an advance payment.

If it is impossible to pay for communication services on time, you can use the free option "Promised payment". The term for the provision of installments in this case is up to 5 days.

In case of departure, you can block all connections provided by the Web Plus provider for a period of up to 90 days. The first 60 days are provided free of charge. All subsequent time will cost 3 rubles per day.

The connection disconnected for non-payment is restored immediately after the funds are deposited to the subscriber's personal account.

To terminate the contract with the provider, it is absolutely not necessary to go to the office. It is enough just to call the Subscriber Service and inform the specialist about your decision.

You can pay for Web Plus services remotely: using bank cards(including SberBank Online options), e-wallets, online payments with mobile phone. It is possible to pay in cash through terminals, in bank branches, through the branches of ZAO Petroelektrosbyt.

Thanks to the competent service technical support, whose specialists are available by phone 24 hours a day, you can clarify any information and learn more about the conditions for the provision of services. With the help of the Personal Account, you have access to a wide range of options for managing services and changing tariffs. If you lose your access password, you can restore it by call or SMS. To monitor the status of your personal account, you can connect the services of SMS alerts.

"Web Plus" list of TV channels

Provider "Web Plus" connects IP-television via ADSL and Home network. Clients have at their disposal packages of various thematic HD-channels, differing in size and cost.

Often the image can "freeze". Unfortunately, this problem is relevant for all providers. But it is partially possible to solve it. To do this, you need to purchase more modern equipment.

In April 2011, the Federal Antimonopoly Service of the Russian Federation approved MegaFon's application for the acquisition of one of the oldest Internet providers in St. Petersburg - Web Plus. The operator, owned by the Telecominvest telecommunications holding, has been operating in St. Petersburg since 1996.

In the near future, one of its first independent players, the Web Plus company, may leave the St. Petersburg telecommunications market. The operator, which for a long time was the exclusive ADSL provider on the network of the Petersburg Telephone Network (now the St. Petersburg branch of OJSC Rostelecom), began to lose market share immediately after North-West Telecom decided in 2006 to independently promote services ADSL branded "Avangrad". In 2006, "Web Plus" was the leader of the St. Petersburg broadband access market, serving about 20,000 subscribers throughout the city. Just a year after NWT entered the market, Web Plus was already the second largest broadband Internet operator in St. Petersburg.

Despite the impossibility of full-fledged competition with the monopoly of fixed communications in the North-West, Web Plus for a long time retained its place in the top five largest Internet access operators in St. Petersburg, and in 2007-2008. even made an attempt to develop its own Ethernet network, the construction of which the operator began simultaneously in several districts of the city. However, in fact, the market for private subscribers was already lost, as new "home networks" such as Corbina Telecom, Anthill, InterZed and others began to actively develop in St. Petersburg. At the same time, at the end of 2007, Web Plus reached its peak in terms of subscriber base served, providing Internet access services to more than 45,000 citizens (according to the company's data).

Currently, the number of Web Plus subscribers has decreased to approximately the level of 2006, when the operator set itself the goal of reaching 20,000 subscribers. According to analysts, this is precisely the main factor that forces the owners of Web Plus to completely abandon the idea of ​​independent business development.

Ivan Stepanov-Gezzi

I turned to the company Web plus forcedly, because. in office center, where my company rents an office, they are the exclusive internet providers.
I contacted the manager Yuriy (as it turned out later - a senior specialist), who filled out the contract on the phone from my words and PROMISED that the Internet would be connected in 2 days! I promised to pay for the Internet through the Euroset terminal on this or the next day. From the moment of payment, I ceased to be interested in them.
On Thursday, no one from the support service contacted me and the Internet was not connected to me. I called Yuri, who said that the brigade fell ill on Friday too, i.e. the next day, he found out the details and will call me back in the morning!
On Friday evening, I realized that I would not wait for a call from him. Then the weekend quickly flew by and on Monday I called Yuri. He obviously forgot about me, said that he would clarify now and call back in an hour. After another 2 hours, I called again. I didn’t hear any apologies or excuses about his optionality. It ended up that in my next attempt to call him and find out when the Internet would appear, he began to dump me, and then completely turned off the phone.
It is now Tuesday morning, the senior specialist of the Web Plus company once again called me back with a delay and once again did not fulfill the promise, transferring the Internet connection to the next day.
I would never use their company again if I had an alternative in this office. And it’s not even the connection delays that infuriates, but the attitude of this SENIOR SPECIALIST YURI.

3 Comment

Tatyana Vorobieva

I have been using this provider for a long time now. We switched to it due to the low cost of the tariff. The speed suits us quite well (despite the fact that our tariff is one of the cheapest). Free viewing of channels. There used to be more of them, now the number of channels has been reduced.
If we talk about the "Content Portal", then the traffic for subscribers is not charged. Provide a lot additional services which is definitely a plus.
Now not about the very pleasant. I don’t know if it’s everywhere, or it happens only in our house / district, accidents happen (either the cable is damaged, then something with equipment in the house itself, then something else). Yes, they happen to everyone, but here somehow especially often.
Maybe not often, but aptly. There may be no Internet even for three days, but what, for example, should users do if the Internet is a necessity (study, work), and not entertainment, and deadlines are running out? In general, they cannot repair in a day, it turns out.
Moreover, I have never heard, seen, or read any apologies, I’m not even talking about the recalculation. No, really, in last time called and apologized, but this was after I wrote a complaint on their website). And when you call technical support and ask when they will do it, the consultants themselves can’t really answer anything, for the most part.
In general, the provider suits, but these accidents sometimes just infuriate.

"Web Plus"- St. Petersburg Internet provider, the first to introduce ADSL in Russia. The provider lays fiber optic cables for the home network throughout St. Petersburg.

Web Plus offers

The company offers a wide range of telephone services: direct landline numbers, intelligent services - a telephony management platform, with which you can not only manage services, but also make and receive calls anywhere, as well as long-distance and international communications. The provider offers both shared hosting services and Personal Area to each subscriber.

The company provides round-the-clock service and consulting services to clients and provides its corporate clients with consulting services on traffic management, node development, security and other issues.

It should be noted that the provider should this course already since 1996.

From the history "Web Plus"

"Web Plus" belonged to the Telecominvest telecommunications holding and has been providing communication services in St. Petersburg since 1996.

In 2006 year "Web Plus" was the undoubted leader of the St. Petersburg broadband access market, serving approximately 20 thousand subscribers in the city. One year after entering the market, "Web Plus" became the second largest broadband access operator in St. Petersburg.

Despite the impossibility of full-fledged competition with the representative of the fixed communications of the North-West, the provider "Web Plus" for a long time kept its place in the top five largest operators in St. Petersburg, and in 2007 - 2008 he made an attempt to develop his own Ethernet network. The provider started its construction simultaneously in several districts of the city.

However, in fact, the market for private subscribers was already lost, since at that time such "" as "Anthill", "Corbina Telecom" and "InterZed" were actively developing in St. Petersburg.

In April 2011, the Antimonopoly Service of the Russian Federation approved the application of the company "" to acquire the company "Web Plus".

Web Plus subscribers

At the end of 2007 "Web Plus" was at its peak in terms of the subscriber base served, the provider provided Internet access to about 45 thousand citizens.

AT this moment number of subscribers "Web Plus" decreased approximately to the level of 2006 - then the operator set himself the goal of reaching the figure of 20 thousand subscribers. According to analysts, this is the main factor forcing company owners to completely abandon the idea of ​​independent business development.

Among partners "Web Plus" currently: Publishing House Kommersant in St. Petersburg, State Unitary Enterprise Pulkovo, State Unitary Enterprise Vodokanal, Daria LLC, Neste, McDonald's, St. Petersburg Vedomosti, Lyubavushka LLC - Polushka supermarkets , Trade House Intertorg LLC - supermarkets 7YA ("Semya"), Bank Petrovsky OJSC, First Aid CJSC - First Aid pharmacies, Farmakor CJSC - Pharmacor pharmacies, as well as the private institution Directorate theatrical-concert and sports-entertainment cash desks”.

Contacts "Web Plus"

Central office address: st. Konstantin Zaslonov, d 7.